Help Desk

YQCA Support

Have you reviewed our FREQUENTLY ASKED QUESTIONS document? You may find the answer to your question here.

If you need assistance from customer support, please select a category that best suits your request. Select the Compose button, a window in your email program or browser should open up repopulated with and the chosen category subject. If this doesn’t work for you, please use your email program to reach out to us directly at

YQCA Customer Support is available Monday - Friday 10:00a.m. - 6:00p.m. CST
Typically, your support request will be resolved in 24 hours or less.

YQCA Customer Support is not available: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, December 24th, December 25th, December 26th and December 31st (if the holiday falls on a Monday-Friday).

If you have questions about creating an account, registering for courses, or printing certificates, check out these videos:

If you have questions about purchasing new coupons, please check out this help document to guide you through the process.