Help Desk

YQCA Support

Have you reviewed our FREQUENTLY ASKED QUESTIONS document? You may find the answer to your question here.

If you need assistance from customer support, please select a category that best suits your request. Select the Compose button, a window in your email program or browser should open up repopulated with help@yqcaprogram.org and the chosen category subject. If this doesn’t work for you, please use your email program to reach out to us directly at help@yqcaprogram.org.

YQCA Customer Support is available Monday - Friday 10:00a.m. - 6:00p.m. CST
Typically, your support request will be resolved in 24 hours or less.

YQCA Customer Support is not available: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, December 24th, December 25th, December 26th and December 31st (if the holiday falls on a Monday-Friday).


If you have questions about creating an account, registering for courses, or printing certificates, check out these videos:

If you have questions about purchasing new coupons, please check out this help document to guide you through the process.